Synchronet v3.19b-Win32 (install) has been released (Jan-2022).

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howto:support [2020/10/09 14:38] – [Use proper Copy and Paste] typo digital manhowto:support [2024/11/04 02:54] (current) – [¯\_(ツ)_/¯ Get Technical Support] add question mark to sort first digital man
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-====== Get Technical Support ======+====== ?¯\_(ツ)_/¯¿ Get Technical Support ====== 
 + 
 +===== TL;DR ===== 
 + 
 +{{:howto:nofacebook2.png}} 
 + 
 +If you're trying to get Synchronet technical support via //e-mail//, //YouTube//, //Facebook//, //Reddit//, //Discord//, or any other social media/discussion group not specifically listed here, **you're doing it wrong**. Please go [[https://web.synchro.net/?page=001-forum.ssjs&sub=sync|here]] instead or read on. 
 + 
 +If you're trying to file a bug report or request a new feature in Synchronet, go [[https://gitlab.synchro.net/main/sbbs/-/issues|here]].
  
 ===== Overview ===== ===== Overview =====
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 They include (in order of preference/popularity): They include (in order of preference/popularity):
  
-|[[network:DOVE-Net]]     |[[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=sync|Synchronet Discussion]], Synchronet Sysops, and [[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=syncprog|Synchronet Programming]]| +|[[network:DOVE-Net]]     |[[https://web.synchro.net/?page=001-forum.ssjs&sub=sync|Synchronet Discussion]], Synchronet Sysops, and [[https://web.synchro.net/?page=001-forum.ssjs&sub=syncprog|Synchronet Programming]]| 
-|[[network:USENET]]       |''[[https://groups.google.com/forum/#!forum/alt.bbs.synchronet|alt.bbs.synchronet]]''|+|[[network:USENET]]       |''[[http://groups.google.com/forum/#!forum/alt.bbs.synchronet|alt.bbs.synchronet]]''|
 |[[network:FidoNet ]]     |SYNCHRONET, SYNC_SYSOPS, and SYNC_PROGRAMMING| |[[network:FidoNet ]]     |SYNCHRONET, SYNC_SYSOPS, and SYNC_PROGRAMMING|
  
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 There is no point to starting off a question by explaining how frustrated or pissed-off you are, or explaining how helpless you feel. The issue is (or had better be) a technical one, not an emotional one, so it's best to just leave emotions out of it completely. There is no point to starting off a question by explaining how frustrated or pissed-off you are, or explaining how helpless you feel. The issue is (or had better be) a technical one, not an emotional one, so it's best to just leave emotions out of it completely.
-If you feel the necessity to express emotion, use common emoticons. :-)+If you feel the necessity to express emotion, use common emoticons.
    
 ==== No threats ==== ==== No threats ====
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   * [[:network:irc.synchro.net]]   * [[:network:irc.synchro.net]]
   * [[:network:DOVE-Net]]   * [[:network:DOVE-Net]]
 +  * [[https://gitlab.synchro.net/main/sbbs/-/issues|Synchronet Issue (e.g. bug, feature request) reporting system]]
   * [[:howto:|HowTo index]]   * [[:howto:|HowTo index]]
  

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