Synchronet v3.19b-Win32 (install) has been released (Jan-2022).

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howto:support [2019/05/28 23:01] – A couple minor updates to hopefully make it more clear that e-mail support is discouraged digital manhowto:support [2020/06/03 20:28] – [Give complete, detailed information] mention "debug" log level digital man
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 Include the frequency of the problem (e.g. only once, every time, intermittently). Include the frequency of the problem (e.g. only once, every time, intermittently).
 +
 +Increase your log level to "Debug" (e.g. in your ''[[dir:ctrl]]/[[config:sbbs.ini]]'' file) to include the maximum about of verbosity in copy and pasted log messages.
  
 The exact steps required to reproduce a problem can be extremely helpful in finding the root cause/solution to a problem. The exact steps required to reproduce a problem can be extremely helpful in finding the root cause/solution to a problem.