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howto:support [2020/06/15 09:32] – Added "dont ask to ask for help' section. nelgin | howto:support [2021/02/18 20:53] – [Overview] Add a (hopefully clear but not too offensive) TL;DR section digital man | ||
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====== Get Technical Support ====== | ====== Get Technical Support ====== | ||
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+ | ===== TL;DR ===== | ||
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+ | {{: | ||
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+ | If you're trying to get Synchronet technical support via //e-mail//, // | ||
===== Overview ===== | ===== Overview ===== | ||
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This isn't to say we require excessive use of " | This isn't to say we require excessive use of " | ||
+ | ==== Use proper Copy and Paste ==== | ||
+ | If you're providing textual information (e.g. error messages, log entries, configuration file contents), paste a copy of the relevant **text**, not a // | ||
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==== Use proper spelling and grammar ==== | ==== Use proper spelling and grammar ==== | ||