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| howto:support [2010/02/23 20:03] – digitalman | howto:support [2010/02/25 00:50] – Links to network:usenset changed to network:usenet digitalman | ||
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| No one is obligated to help anyone else with Synchronet. However, Synchronet sysops, users, and (especially) its developers, are usually very interested (and often feel compelled) in helping other sysops, users, and developers understand and overcome technical issues, of all kinds, related to Synchronet. These " | No one is obligated to help anyone else with Synchronet. However, Synchronet sysops, users, and (especially) its developers, are usually very interested (and often feel compelled) in helping other sysops, users, and developers understand and overcome technical issues, of all kinds, related to Synchronet. These " | ||
| - | The primary Synchronet support-giver is also the primary developer and author of this document, [[person:digitalman|Rob Swindell]] (AKA digital man). Generally speaking, the information provided by me can be trusted to be the most accurate and researched. I do my best to provide complete and accurate answers to questions, and no one is more intimate with the inner-workings of Synchronet than I. However, I discourage direct e-mail support as we want others to be able to learn from the questions and experiences of others, as well as give an opportunity for other Synchronet support-givers to field questions as much as possible. | + | The primary Synchronet support-giver is also the primary developer and author of this document, [[person:digital man|Rob Swindell]] (AKA digital man). Generally speaking, the information provided by me can be trusted to be the most accurate and researched. I do my best to provide complete and accurate answers to questions, and no one is more intimate with the inner-workings of Synchronet than I. However, I discourage direct e-mail support as we want others to be able to learn from the questions and experiences of others, as well as give an opportunity for other Synchronet support-givers to field questions as much as possible. |
| ===== Where to Find Support ===== | ===== Where to Find Support ===== | ||
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| Synchronet Inter-BBS Instant Messaging technology is in its infancy at this time and requires direct real-time one-on-one communication between you and a support-giver of your choosing using a fairly cumbersome user interface. It's best to not use Synchronet' | Synchronet Inter-BBS Instant Messaging technology is in its infancy at this time and requires direct real-time one-on-one communication between you and a support-giver of your choosing using a fairly cumbersome user interface. It's best to not use Synchronet' | ||
| - | The best place to find instant answers to questions is in the #bbs or #synchronet channels on [[irc.synchro.net|Synchronet IRC network]] at [[irc:// | + | The best place to find instant answers to questions is in the #bbs or #synchronet channels on [[network: |
| ===== How to Ask Questions ===== | ===== How to Ask Questions ===== | ||
