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howto:support [2021/02/19 21:28] digital man [Discussion Groups] http is fine.. I guess |
howto:support [2022/04/28 17:01] (current) digital man Add link to gitlab issues |
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| {{:howto:nofacebook2.png}} | {{:howto:nofacebook2.png}} | ||
| - | If you're trying to get Synchronet technical support via //e-mail//, //YouTube//, //Facebook//, //Reddit//, //Discord//, or any other social media/discussion group not specifically listed here, **you're doing it wrong**. Please go [[https://web.synchro.net/?page=001-forum.ssjs&sub=sync|here]] instead or read on. :-) | + | If you're trying to get Synchronet technical support via //e-mail//, //YouTube//, //Facebook//, //Reddit//, //Discord//, or any other social media/discussion group not specifically listed here, **you're doing it wrong**. Please go [[https://web.synchro.net/?page=001-forum.ssjs&sub=sync|here]] instead or read on. |
| If you're trying to file a bug report or request a new feature in Synchronet, go [[https://gitlab.synchro.net/main/sbbs/-/issues|here]]. | If you're trying to file a bug report or request a new feature in Synchronet, go [[https://gitlab.synchro.net/main/sbbs/-/issues|here]]. | ||
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| There is no point to starting off a question by explaining how frustrated or pissed-off you are, or explaining how helpless you feel. The issue is (or had better be) a technical one, not an emotional one, so it's best to just leave emotions out of it completely. | There is no point to starting off a question by explaining how frustrated or pissed-off you are, or explaining how helpless you feel. The issue is (or had better be) a technical one, not an emotional one, so it's best to just leave emotions out of it completely. | ||
| - | If you feel the necessity to express emotion, use common emoticons. :-) | + | If you feel the necessity to express emotion, use common emoticons. |
| ==== No threats ==== | ==== No threats ==== | ||
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| * [[:network:irc.synchro.net]] | * [[:network:irc.synchro.net]] | ||
| * [[:network:DOVE-Net]] | * [[:network:DOVE-Net]] | ||
| + | * [[https://gitlab.synchro.net/main/sbbs/-/issues|Synchronet Issue (e.g. bug, feature request) reporting system]] | ||
| * [[:howto:|HowTo index]] | * [[:howto:|HowTo index]] | ||
