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--- howto:support [2020/10/09 14:38]
digital man Learn to use copy and paste (of text)
+++ howto:support [2021/02/19 21:28]
digital man [Discussion Groups] http is fine.. I guess
@@ Line 1: / Line 1: @@
 ====== Get Technical Support ======
+===== TL;DR =====
+{{:howto:nofacebook2.png}}
+If you're trying to get Synchronet technical support via //e-mail//, //YouTube//, //Facebook//, //Reddit//, //Discord//, or any other social media/discussion group not specifically listed here, **you're doing it wrong**. Please go [[https://web.synchro.net/?page=001-forum.ssjs&sub=sync|here]] instead or read on. :-)
+If you're trying to file a bug report or request a new feature in Synchronet, go [[https://gitlab.synchro.net/main/sbbs/-/issues|here]].
 ===== Overview =====
@@ Line 31: / Line 39: @@
 |[[network:DOVE-Net]]     |[[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=sync|Synchronet Discussion]], Synchronet Sysops, and [[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=syncprog|Synchronet Programming]]|
-|[[network:USENET]]       |''[[https://groups.google.com/forum/#!forum/alt.bbs.synchronet|alt.bbs.synchronet]]''|
+|[[network:USENET]]       |''[[http://groups.google.com/forum/#!forum/alt.bbs.synchronet|alt.bbs.synchronet]]''|
 |[[network:FidoNet ]]     |SYNCHRONET, SYNC_SYSOPS, and SYNC_PROGRAMMING|
@@ Line 56: / Line 64: @@
 ==== Use proper Copy and Paste ====
-If you're providing textual information (e.g. error messages, log entries, configuration file contents), paste a copy of the relevant *text*, not a //photograph// of the text.
+If you're providing textual information (e.g. error messages, log entries, configuration file contents), paste a copy of the relevant **text**, not a //photograph// of the text.
 ==== Use proper spelling and grammar ====

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