Synchronet v3.19b-Win32 (install) has been released (Jan-2022).

You can donate to the Synchronet project using PayPal.

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
Next revisionBoth sides next revision
howto:support [2020/10/09 14:38] – Learn to use copy and paste (of text) digital manhowto:support [2021/02/19 21:25] – New no-facebook logo digital man
Line 1: Line 1:
 ====== Get Technical Support ====== ====== Get Technical Support ======
 +
 +===== TL;DR =====
 +
 +{{:howto:nofacebook2.png}}
 +
 +If you're trying to get Synchronet technical support via //e-mail//, //YouTube//, //Facebook//, //Reddit//, //Discord//, or any other social media/discussion group not specifically listed here, **you're doing it wrong**. Please go [[https://web.synchro.net/?page=001-forum.ssjs&sub=sync|here]] instead or read on. :-)
 +
 +If you're trying to file a bug report or request a new feature in Synchronet, go [[https://gitlab.synchro.net/main/sbbs/-/issues|here]].
  
 ===== Overview ===== ===== Overview =====
Line 30: Line 38:
 They include (in order of preference/popularity): They include (in order of preference/popularity):
  
-|[[network:DOVE-Net]]     |[[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=sync|Synchronet Discussion]], Synchronet Sysops, and [[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=syncprog|Synchronet Programming]]| +|[[network:DOVE-Net]]     |[[//vert.synchro.net/msgs/msgs.ssjs?msg_sub=sync|Synchronet Discussion]], Synchronet Sysops, and [[//vert.synchro.net/msgs/msgs.ssjs?msg_sub=syncprog|Synchronet Programming]]| 
-|[[network:USENET]]       |''[[https://groups.google.com/forum/#!forum/alt.bbs.synchronet|alt.bbs.synchronet]]''|+|[[network:USENET]]       |''[[//groups.google.com/forum/#!forum/alt.bbs.synchronet|alt.bbs.synchronet]]''|
 |[[network:FidoNet ]]     |SYNCHRONET, SYNC_SYSOPS, and SYNC_PROGRAMMING| |[[network:FidoNet ]]     |SYNCHRONET, SYNC_SYSOPS, and SYNC_PROGRAMMING|
  
Line 56: Line 64:
    
 ==== Use proper Copy and Paste ==== ==== Use proper Copy and Paste ====
-If you're providing textual information (e.g. error messages, log entries, configuration file contents), paste a copy of the relevant *text*, not a //photograph// of the text.+If you're providing textual information (e.g. error messages, log entries, configuration file contents), paste a copy of the relevant **text**, not a //photograph// of the text.
  
 ==== Use proper spelling and grammar ==== ==== Use proper spelling and grammar ====