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howto:support [2020/06/15 09:32] – Added "dont ask to ask for help' section. nelginhowto:support [2021/02/19 21:28] – [Discussion Groups] http is fine.. I guess digital man
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 ====== Get Technical Support ====== ====== Get Technical Support ======
 +
 +===== TL;DR =====
 +
 +{{:howto:nofacebook2.png}}
 +
 +If you're trying to get Synchronet technical support via //e-mail//, //YouTube//, //Facebook//, //Reddit//, //Discord//, or any other social media/discussion group not specifically listed here, **you're doing it wrong**. Please go [[https://web.synchro.net/?page=001-forum.ssjs&sub=sync|here]] instead or read on. :-)
 +
 +If you're trying to file a bug report or request a new feature in Synchronet, go [[https://gitlab.synchro.net/main/sbbs/-/issues|here]].
  
 ===== Overview ===== ===== Overview =====
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 |[[network:DOVE-Net]]     |[[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=sync|Synchronet Discussion]], Synchronet Sysops, and [[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=syncprog|Synchronet Programming]]| |[[network:DOVE-Net]]     |[[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=sync|Synchronet Discussion]], Synchronet Sysops, and [[http://vert.synchro.net/msgs/msgs.ssjs?msg_sub=syncprog|Synchronet Programming]]|
-|[[network:USENET]]       |''[[https://groups.google.com/forum/#!forum/alt.bbs.synchronet|alt.bbs.synchronet]]''|+|[[network:USENET]]       |''[[http://groups.google.com/forum/#!forum/alt.bbs.synchronet|alt.bbs.synchronet]]''|
 |[[network:FidoNet ]]     |SYNCHRONET, SYNC_SYSOPS, and SYNC_PROGRAMMING| |[[network:FidoNet ]]     |SYNCHRONET, SYNC_SYSOPS, and SYNC_PROGRAMMING|
  
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 This isn't to say we require excessive use of "please and thank you", just don't abuse us. This isn't to say we require excessive use of "please and thank you", just don't abuse us.
    
 +==== Use proper Copy and Paste ====
 +If you're providing textual information (e.g. error messages, log entries, configuration file contents), paste a copy of the relevant **text**, not a //photograph// of the text.
 +
 ==== Use proper spelling and grammar ==== ==== Use proper spelling and grammar ====
  
howto/support.txt · Last modified: 2022/04/28 17:01 by digital man
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