Synchronet v3.18b-Win32 (install) has been released (Sept-2020).

Synchronet is switching to Git

You can donate to the Synchronet project using PayPal.

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howto:support [2018/08/18 15:17]
digital man Remove the obsolete yahoo group as a support resource
howto:support [2019/05/28 23:01]
digital man A couple minor updates to hopefully make it more clear that e-mail support is discouraged
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 ===== Overview ===== ===== Overview =====
- 
-Support is on a Voluntary Basis 
  
 Just as Synchronet is developed by volunteers, it is supported by volunteers. Just as Synchronet is developed by volunteers, it is supported by volunteers.
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 No one is obligated to help anyone else with Synchronet. However, Synchronet sysops, users, and (especially) its developers, are usually very interested (and often feel compelled) in helping other sysops, users, and developers understand and overcome technical issues, of all kinds, related to Synchronet. These "​support-givers"​ are strictly volunteers, spontaneously giving of their free time, to help others enjoy Synchronet as much as possible. No one is obligated to help anyone else with Synchronet. However, Synchronet sysops, users, and (especially) its developers, are usually very interested (and often feel compelled) in helping other sysops, users, and developers understand and overcome technical issues, of all kinds, related to Synchronet. These "​support-givers"​ are strictly volunteers, spontaneously giving of their free time, to help others enjoy Synchronet as much as possible.
  
-The primary Synchronet support-giver is also the primary developer and author of this document, [[person:​digital man|Rob Swindell]] (AKA digital man). Generally speaking, the information provided by me can be trusted to be the most accurate and researched. I do my best to provide complete and accurate answers to questions, and no one is more intimate with the inner-workings of Synchronet than I. However, I discourage direct e-mail support as we want others to be able to learn from the questions and experiences of others, as well as give an opportunity for other Synchronet support-givers to field questions as much as possible.+The primary Synchronet support-giver is also the primary developer and author of this document, [[person:​digital man|Rob Swindell]] (AKA digital man). Generally speaking, the information provided by me can be trusted to be the most accurate and researched. I do my best to provide complete and accurate answers to questions, and no one is more intimate with the inner-workings of Synchronet than I. However, I **discourage direct e-mail support** as we want others to be able to learn from the questions and experiences of others, as well as give an opportunity for other Synchronet support-givers to field questions as much as possible.
  
 ===== Where to Find Support ===== ===== Where to Find Support =====
 +
 +If you're emailing questions to [[person:​digital man]], you're probably doing it wrong.
  
 ==== Documentation (RTFM) ==== ==== Documentation (RTFM) ====
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 |[[network:​DOVE-Net]] ​    ​|[[http://​vert.synchro.net/​msgs/​msgs.ssjs?​msg_sub=sync|Synchronet Discussion]],​ Synchronet Sysops, and [[http://​vert.synchro.net/​msgs/​msgs.ssjs?​msg_sub=syncprog|Synchronet Programming]]| |[[network:​DOVE-Net]] ​    ​|[[http://​vert.synchro.net/​msgs/​msgs.ssjs?​msg_sub=sync|Synchronet Discussion]],​ Synchronet Sysops, and [[http://​vert.synchro.net/​msgs/​msgs.ssjs?​msg_sub=syncprog|Synchronet Programming]]|
-|[[network:​USENET]] ​      ​|''​alt.bbs.synchronet''​|+|[[network:​USENET]] ​      ​|''​[[https://​groups.google.com/​forum/#​!forum/​alt.bbs.synchronet|alt.bbs.synchronet]]''​|
 |[[network:​FidoNet ]]     ​|SYNCHRONET,​ SYNC_SYSOPS,​ and SYNC_PROGRAMMING| |[[network:​FidoNet ]]     ​|SYNCHRONET,​ SYNC_SYSOPS,​ and SYNC_PROGRAMMING|
  

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