Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
howto:support [2017/12/08 21:34] – Don't be a douche bag digital man | howto:support [2019/05/28 23:01] – A couple minor updates to hopefully make it more clear that e-mail support is discouraged digital man | ||
---|---|---|---|
Line 2: | Line 2: | ||
===== Overview ===== | ===== Overview ===== | ||
- | |||
- | Support is on a Voluntary Basis | ||
Just as Synchronet is developed by volunteers, it is supported by volunteers. | Just as Synchronet is developed by volunteers, it is supported by volunteers. | ||
Line 9: | Line 7: | ||
No one is obligated to help anyone else with Synchronet. However, Synchronet sysops, users, and (especially) its developers, are usually very interested (and often feel compelled) in helping other sysops, users, and developers understand and overcome technical issues, of all kinds, related to Synchronet. These " | No one is obligated to help anyone else with Synchronet. However, Synchronet sysops, users, and (especially) its developers, are usually very interested (and often feel compelled) in helping other sysops, users, and developers understand and overcome technical issues, of all kinds, related to Synchronet. These " | ||
- | The primary Synchronet support-giver is also the primary developer and author of this document, [[person: | + | The primary Synchronet support-giver is also the primary developer and author of this document, [[person: |
===== Where to Find Support ===== | ===== Where to Find Support ===== | ||
+ | |||
+ | If you're emailing questions to [[person: | ||
==== Documentation (RTFM) ==== | ==== Documentation (RTFM) ==== | ||
Line 31: | Line 31: | ||
|[[network: | |[[network: | ||
- | |[[network: | + | |[[network: |
|[[network: | |[[network: | ||
- | |[[http:// | ||
Before posting a message on one of these discussion groups, it is expected that you will first search through the previously posted messages for messages related to the issue you have questions about. Your question may have already been answered recently. Several times even. | Before posting a message on one of these discussion groups, it is expected that you will first search through the previously posted messages for messages related to the issue you have questions about. Your question may have already been answered recently. Several times even. | ||
Line 119: | Line 118: | ||
* "hey man my bbs took a crap again." | * "hey man my bbs took a crap again." | ||
- | ==== Example Support Requests from Douche Bags ==== | ||
- | {{: | ||
- | |||
- | {{: | ||
- | |||
- | {{: | ||
- | |||
- | (Don't be a douche bag). | ||
- | |||
===== Thank You ===== | ===== Thank You ===== | ||