Synchronet v3.17b-Win32 (install) has been released (Jan-2019).

New Synchronet YouTube channel

You can donate to the Synchronet project using PayPal.

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howto:support [2014/02/08 19:06]
deuce [Discussion Groups] List DoVe-Net as more preferred than USENET.
howto:support [2019/05/28 23:01]
digital man A couple minor updates to hopefully make it more clear that e-mail support is discouraged
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 ===== Overview ===== ===== Overview =====
- 
-Support is on a Voluntary Basis 
  
 Just as Synchronet is developed by volunteers, it is supported by volunteers. Just as Synchronet is developed by volunteers, it is supported by volunteers.
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 No one is obligated to help anyone else with Synchronet. However, Synchronet sysops, users, and (especially) its developers, are usually very interested (and often feel compelled) in helping other sysops, users, and developers understand and overcome technical issues, of all kinds, related to Synchronet. These "​support-givers"​ are strictly volunteers, spontaneously giving of their free time, to help others enjoy Synchronet as much as possible. No one is obligated to help anyone else with Synchronet. However, Synchronet sysops, users, and (especially) its developers, are usually very interested (and often feel compelled) in helping other sysops, users, and developers understand and overcome technical issues, of all kinds, related to Synchronet. These "​support-givers"​ are strictly volunteers, spontaneously giving of their free time, to help others enjoy Synchronet as much as possible.
  
-The primary Synchronet support-giver is also the primary developer and author of this document, [[person:​digital man|Rob Swindell]] (AKA digital man). Generally speaking, the information provided by me can be trusted to be the most accurate and researched. I do my best to provide complete and accurate answers to questions, and no one is more intimate with the inner-workings of Synchronet than I. However, I discourage direct e-mail support as we want others to be able to learn from the questions and experiences of others, as well as give an opportunity for other Synchronet support-givers to field questions as much as possible.+The primary Synchronet support-giver is also the primary developer and author of this document, [[person:​digital man|Rob Swindell]] (AKA digital man). Generally speaking, the information provided by me can be trusted to be the most accurate and researched. I do my best to provide complete and accurate answers to questions, and no one is more intimate with the inner-workings of Synchronet than I. However, I **discourage direct e-mail support** as we want others to be able to learn from the questions and experiences of others, as well as give an opportunity for other Synchronet support-givers to field questions as much as possible.
  
 ===== Where to Find Support ===== ===== Where to Find Support =====
 +
 +If you're emailing questions to [[person:​digital man]], you're probably doing it wrong.
  
 ==== Documentation (RTFM) ==== ==== Documentation (RTFM) ====
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 They include (in order of preference/​popularity):​ They include (in order of preference/​popularity):​
  
-|[[network:​DOVE-Net]] ​    ​|[[http://​vert.synchro.net/​msgs/​msgs.ssjs?​msg_sub=sync|Synchronet Discussion]],​ Synchronet Sysops, ​|[[network:​USENET]] ​      ​|''​alt.bbs.synchronet''​| +|[[network:​DOVE-Net]] ​    ​|[[http://​vert.synchro.net/​msgs/​msgs.ssjs?​msg_sub=sync|Synchronet Discussion]],​ Synchronet Sysops, and [[http://​vert.synchro.net/​msgs/​msgs.ssjs?​msg_sub=syncprog|Synchronet Programming]]
-and [[http://​vert.synchro.net/​msgs/​msgs.ssjs?​msg_sub=syncprog|Synchronet Programming]]|+|[[network:​USENET]] ​      ​|''​[[https://​groups.google.com/​forum/#​!forum/​alt.bbs.synchronet|alt.bbs.synchronet]]''​|
 |[[network:​FidoNet ]]     ​|SYNCHRONET,​ SYNC_SYSOPS,​ and SYNC_PROGRAMMING| |[[network:​FidoNet ]]     ​|SYNCHRONET,​ SYNC_SYSOPS,​ and SYNC_PROGRAMMING|
-|[[http://​tech.groups.yahoo.com/​group/​synchronet/​|Yahoo! Group]] |Synchronet BBS Discussion Group| 
  
 Before posting a message on one of these discussion groups, it is expected that you will first search through the previously posted messages for messages related to the issue you have questions about. Your question may have already been answered recently. Several times even. Before posting a message on one of these discussion groups, it is expected that you will first search through the previously posted messages for messages related to the issue you have questions about. Your question may have already been answered recently. Several times even.
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   * "hey man my bbs took a crap again."​   * "hey man my bbs took a crap again."​
  
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 ===== Thank You ===== ===== Thank You =====
  

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